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5 Borough Waste Removal Inc
5 Borough Waste Removal Inc
  • Home
  • About Us
  • Rates & Pricing
  • Services
  • Start Service & Quotes
  • Customer Support
  • Pay Online
  • Contact
  • Rights & Disputes
  • Language Access
  • More
    • Home
    • About Us
    • Rates & Pricing
    • Services
    • Start Service & Quotes
    • Customer Support
    • Pay Online
    • Contact
    • Rights & Disputes
    • Language Access
  • Home
  • About Us
  • Rates & Pricing
  • Services
  • Start Service & Quotes
  • Customer Support
  • Pay Online
  • Contact
  • Rights & Disputes
  • Language Access
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Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306

Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306 Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306 Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306

 

Serving NYC Commercial Waste Zones with safe, reliable, and fully compliant waste services.

Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306

Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306 Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306 Your Trusted DSNY-Approved Waste Partner in Bronx East BIC-503306

 

Serving NYC Commercial Waste Zones with safe, reliable, and fully compliant waste services.

Start Service
Request a Quote
Pay Online
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customer support

Multilingual Customer Support (English, Spanish, A

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24/7 Customer Portal Access

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Certified and Trained Drivers

 5 Borough Waste Removal Inc. is a licensed and approved commercial waste hauler operating in New York City’s Bronx East Commercial Waste Zone. As part of the DSNY CWZ program, we ensure your business stays compliant with NYC regulations while providing top-quality service for refuse, recycling, and organic waste.

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Need Help? Frequently Asked Questions

❓ How do I report a missed collection?
📞 Call us at (718) 480-6489 or email support@5bwaste.com.
We will return within 12 hours unless non-collection is authorized under DSNY rules.

❓ How do I dispute a charge or invoice?
📧 Email disputes@5bwaste.com with your invoice number.
We respond within 2 business days and escalate unresolved issues within 7 business days.

❓ How do I request service changes (pickup days, recycling, organics)?
🌐 Log in to your Customer Portal or call our service team at (718) 480-6489.

❓ What if I’m not satisfied with the resolution?
You may contact the:

  • NYC Department of Sanitation (DSNY): www.nyc.gov/dsny
     
  • NYC Business Integrity Commission (BIC): (212) 676-6275, www.nyc.gov/bic
     


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