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5 Borough Waste Removal Inc
5 Borough Waste Removal Inc
  • Home
  • About Us
  • Services
  • Start Service & Quotes
  • Customer Support
  • Pay Online
  • Contact
  • Rights & Disputes
  • Rates & Pricing
  • Language Access
  • More
    • Home
    • About Us
    • Services
    • Start Service & Quotes
    • Customer Support
    • Pay Online
    • Contact
    • Rights & Disputes
    • Rates & Pricing
    • Language Access
  • Home
  • About Us
  • Services
  • Start Service & Quotes
  • Customer Support
  • Pay Online
  • Contact
  • Rights & Disputes
  • Rates & Pricing
  • Language Access

Sustainable Waste Management Solutions

Refuse Collection

Organics Collection

Refuse Collection

 Keep Your Business Clean and Compliant
We offer regular refuse pickups with a minimum of 2 collections per week, following all CWZ service requirements. 

Recycling Services

Organics Collection

Refuse Collection

 Smart Sorting for a Greener NYC
Weekly collection of paper, cardboard, plastics, and metals—ensuring your business meets city recycling mandates. 

Organics Collection

Organics Collection

One-Time Bulk Pickups

  Food Waste Solutions That Work
We provide weekly pickup of compostable materials, helping you comply with NYC's organic waste separation laws. 

One-Time Bulk Pickups

Monthly Consolidated Billing

One-Time Bulk Pickups

 Clear Out the Clutter Fast
Schedule large-item pickups or seasonal cleanouts with ease—ideal for moves, renovations, or special projects. 

Monthly Consolidated Billing

Monthly Consolidated Billing

Monthly Consolidated Billing

 Simple, Transparent Invoicing
All-in-one billing with itemized charges by waste stream. No surprises, fully CWZ-compliant, and easy to understand. 

 

Need Help? Frequently Asked Questions

❓ How do I report a missed collection?
📞 Call us at (718) 480-6489 or email support@5bwaste.com.
We will return within 12 hours unless non-collection is authorized under DSNY rules.

❓ How do I dispute a charge or invoice?
📧 Email disputes@5bwaste.com with your invoice number.
We respond within 2 business days and escalate unresolved issues within 7 business days.

❓ How do I request service changes (pickup days, recycling, organics)?
🌐 Log in to your Customer Portal or call our service team at (718) 480-6489.

❓ What if I’m not satisfied with the resolution?
You may contact the:

  • NYC Department of Sanitation (DSNY): www.nyc.gov/dsny
     
  • NYC Business Integrity Commission (BIC): (212) 676-6275, www.nyc.gov/bic
     


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