Keep Your Business Clean and Compliant
We offer regular refuse pickups with a minimum of 2 collections per week, following all CWZ service requirements.
Smart Sorting for a Greener NYC
Weekly collection of paper, cardboard, plastics, and metals—ensuring your business meets city recycling mandates.
Food Waste Solutions That Work
We provide weekly pickup of compostable materials, helping you comply with NYC's organic waste separation laws.
Clear Out the Clutter Fast
Schedule large-item pickups or seasonal cleanouts with ease—ideal for moves, renovations, or special projects.
Simple, Transparent Invoicing
All-in-one billing with itemized charges by waste stream. No surprises, fully CWZ-compliant, and easy to understand.
❓ How do I report a missed collection?
📞 Call us at (718) 480-6489 or email support@5bwaste.com.
We will return within 12 hours unless non-collection is authorized under DSNY rules.
❓ How do I dispute a charge or invoice?
📧 Email disputes@5bwaste.com with your invoice number.
We respond within 2 business days and escalate unresolved issues within 7 business days.
❓ How do I request service changes (pickup days, recycling, organics)?
🌐 Log in to your Customer Portal or call our service team at (718) 480-6489.
❓ What if I’m not satisfied with the resolution?
You may contact the:
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