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5 Borough Waste Removal Inc
5 Borough Waste Removal Inc
  • Home
  • About Us
  • Services
  • Start Service & Quotes
  • Customer Support
  • Pay Online
  • Contact
  • Rights & Disputes
  • Rates & Pricing
  • Language Access
  • More
    • Home
    • About Us
    • Services
    • Start Service & Quotes
    • Customer Support
    • Pay Online
    • Contact
    • Rights & Disputes
    • Rates & Pricing
    • Language Access
  • Home
  • About Us
  • Services
  • Start Service & Quotes
  • Customer Support
  • Pay Online
  • Contact
  • Rights & Disputes
  • Rates & Pricing
  • Language Access

Get Started with 5 Borough Waste Removal Inc.

Start New Service

Submit a Service Request

Submit a Service Request

 Ideal for: Businesses ready to begin waste collection with us in the Bronx East zone.
Please provide basic information about your business, waste streams (refuse, recycling, organics), and preferred service start date. 

Start Service Form

Submit a Service Request

Submit a Service Request

Submit a Service Request

 Ideal for: Existing customers needing to request a special pickup, report a missed service, or make changes to service details. 



Submit a Service Request

Get a Quote

Submit a Service Request

Get a Quote

Ideal for: Businesses comparing service rates or planning future needs.
Submit your business type, location, and estimated volume — we’ll provide a custom quote based on DSNY-approved rates. short description.

Get a Quote

 

Need Help? Frequently Asked Questions

❓ How do I report a missed collection?
📞 Call us at (718) 480-6489 or email support@5bwaste.com.
We will return within 12 hours unless non-collection is authorized under DSNY rules.

❓ How do I dispute a charge or invoice?
📧 Email disputes@5bwaste.com with your invoice number.
We respond within 2 business days and escalate unresolved issues within 7 business days.

❓ How do I request service changes (pickup days, recycling, organics)?
🌐 Log in to your Customer Portal or call our service team at (718) 480-6489.

❓ What if I’m not satisfied with the resolution?
You may contact the:

  • NYC Department of Sanitation (DSNY): www.nyc.gov/dsny
     
  • NYC Business Integrity Commission (BIC): (212) 676-6275, www.nyc.gov/bic
     


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